Frequently Asked Questions
Everything you need to know about bringing comfort to your home.
What is the typical shipping timeframe for home decor items?
Standard shipping typically takes 3-5 business days. For larger furniture pieces or fragile items, delivery may take 7-10 business days to ensure safe handling.
Do you offer international shipping for Wrap products?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What is your return policy for home textiles?
We offer a 30-day return window for all unused items in their original packaging. For hygiene reasons, bedding and towels must be unopened to qualify for a full refund.
How can I track my order status?
Once your order is dispatched, you will receive an email with a tracking link. You can also view your order progress by logging into your Wrap account dashboard.
Are your materials sustainably sourced?
At Wrap, we prioritize the planet. 85% of our textile collection is made from GOTS-certified organic cotton or recycled materials, and we work exclusively with ethical manufacturers.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna.